Cynthia K. Lau

Cynthia K. Lau, M.D.

9831 South Western Avenue

Chicago, Illinois 60643

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Cynthia K. Lau, M.D.


9831 South Western Avenue

Chicago, Illinois 60643



Open today 7:30 am

3:30 pm

Open today 7:30 am

7:00 pm

Open today 7:30 am

3:00 pm

Open today 7:30 am

7:00 pm

Open today 7:30 am

5:00 pm

Open today 9:00 am

1:00 pm

Open today


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About Me



  • Medical School: University Of Missouri Kansas City School Of Medicine
  • Residency: Rush University Medical Center
  • Fellowship: Rush University Medical Center

Hospital Affiliations

  • Advocate Christ Medical Center
  • Advocate South Suburban Hospital
  • Advocate Trinity Hospital

Ratings and Comments

Cynthia K. Lau, M.D.

4.8 out of 5

134 Patient Ratings

Listens carefully to you

4.9 out of 5

134 Patient Ratings

Gives easy to understand instructions

4.7 out of 5

117 Patient Ratings

Explains in a way you understand

4.8 out of 5

133 Patient Ratings

Spends enough time with you

4.7 out of 5

133 Patient Ratings

Knows your important medical history

4.6 out of 5

134 Patient Ratings

Shows respect for what you say

4.9 out of 5

134 Patient Ratings


medical procedure. waiting for results. doctor was very professional and informative.

Reviewed on July 26, 2019 7:00 PM

she has exceeded my expectations

Reviewed on July 21, 2019 7:00 PM

Dr Lau is the best doctor ever. She is very patient focused and reasonable.

Reviewed on July 21, 2019 7:00 PM

Good service.

Reviewed on July 18, 2019 7:00 PM

I had an appointment with Dr. Cynthia K. Lau for a colonoscopy. Everything went well.

Reviewed on July 16, 2019 7:00 PM

very good. still waiting on results

Reviewed on July 14, 2019 7:00 PM

Dr. Lau is a very in formative doctor and she's good and all the patients love her.

Reviewed on June 9, 2019 7:00 PM

Fantastic, one of the best doctors I've had.

Reviewed on May 12, 2019 7:00 PM

Dr. Lau and her staff are excellent.

Reviewed on May 7, 2019 7:00 PM

staff was kind and considerate on time doctor was very thorough

Reviewed on April 19, 2019 7:00 PM

Dr. Lau exceeded my expectations. She spent a lot of time with me and actually listened to me. She was very helpful as far as getting me an appointment ASAP. Great doctor & office staff!

Reviewed on March 28, 2019 7:00 PM

Was helpful.

Reviewed on March 26, 2019 7:00 PM

She is a very good doctor.

Reviewed on March 23, 2019 7:00 PM

Very good experience

Reviewed on March 20, 2019 7:00 PM

Visit was good but never heard back about lab work that was done.

Reviewed on March 11, 2019 7:00 PM

This was my first visit with Dr Lau, she took so much time with me, reviewed my long history and suggested different treatments for me. She was very respectful, thorough, compassionate and competent and I was very appreciative.

Reviewed on February 18, 2019 6:00 PM

Dr. Lau service excellent.

Reviewed on February 11, 2019 6:00 PM

Dr.Lau is an excellent dr. I feel much better that she is helping me with my problem.

Reviewed on February 8, 2019 6:00 PM

She is very thorough and pleasant.

Reviewed on February 1, 2019 6:00 PM

Dr. Lau is my GI Dr. She is very helpful with some issues I am dealing with, and we are working together to find a solution to these issues.

Reviewed on January 24, 2019 6:00 PM


Reviewed on January 24, 2019 6:00 PM

love Dr.Lau. Also, great experience at outpatient surgery in Hazel Crest. Everyone there was great. Advocate phone system is the worst!!! please change or doctors will lose patients...sometimes wait 20 minutes to get someone to answer. Will take business elsewhere because of phone system.

Reviewed on January 13, 2019 6:00 PM

Provider had a pleasant smile & kind way about herself.

Reviewed on October 16, 2018 7:00 PM

The provider explains my condition with care. She was patience, kind and listens well as I tried to explain my problem.

Reviewed on September 19, 2018 7:00 PM

I really like Dr Lau she was the first doctor to explain stuff to me that no other doctor had. Staff was great. I took a blood test on that visit. The Doctor told me to call her a week later to discuss results. I never got a call back. I then called the office several times and they told the doctor would call me. That has never happened yet. Since being a part of advocate I have never had such a bad experience with a medical group in my life. I never had to think about it. At one point a specialist customer service person said call me any time I will help you with any issues. I guess she meant only the one time because she never returned any of my calls when I called her. See any doctor should not be this hard. Getting results also should not be this hard.

Reviewed on September 18, 2018 7:00 PM

Dr.Lau was very professional and honest about my concerns.

Reviewed on September 16, 2018 7:00 PM

Dr. Lau is very kind and patient. She is the only provider I see who I never feel rushed. She makes sure that I feel good about everything that's been discussed. She's reachable and has an outstanding personality. She really makes me feel like she cares.

Reviewed on August 30, 2018 7:00 PM

the nurse practitioner examined me. Dr. Lau never had any hands on experience with me. never made any alternate suggestions and lacked good bedside manners. I would not frequent this physician again nor refer anyone.

Reviewed on August 12, 2018 7:00 PM

I appreciated Dr. Lau knowledge and concern for my current status and what I needed to do to improve my health problems going forward.

Reviewed on April 9, 2018 7:00 PM

Lau Cynthia is one of the best G.I. doctors in Chicago land area.

Reviewed on April 2, 2018 7:00 PM

Referred to Dr. Cynthia Lau by my primary dr. to have a colonoscopy. Dr. Lau was very thorough in advising why I should have this procedure. She went above and beyond in her examination. She required a stool test prior to my procedure to rule out the possibility of an infection. The colonoscopy was completed on 3/2/2018. I cannot say enough about how her team cared for me during this procedure. I give Dr. Lau and her team an (A++) a plus, plus!!

Reviewed on March 17, 2018 7:00 PM


Reviewed on March 9, 2018 6:00 PM

It is always a pleasant & informative time.

Reviewed on February 13, 2018 6:00 PM

I researched Dr. Lau prior to my Feb. 2017 colonoscopy. I couldn't have selected a more professional, honest, sincere GI doctor. She reflects concern and upmost knowledge and I recommend Dr. Lau to my family, friends & co-workers.

Reviewed on February 6, 2018 6:00 PM

Good , from start to finish

Reviewed on January 21, 2018 6:00 PM

Dr. Lau, is a very good doctor, so kind, so concern.

Reviewed on December 5, 2017 6:00 PM

I felt comfortable speaking about concerns with Dr. Lau & she requested a copy/information about my last colonoscopy procedure that was done in 2013 or 2014 at Mercy Hospital so it would be on record at Advocate. Prescription concern to be discussed with a specialist i.e. Nephrologist. Dr. visit was very informative and reassuring to date.

Reviewed on November 11, 2017 6:00 PM

Dr. Law is a very good provider, she explains things to you.

Reviewed on November 10, 2017 6:00 PM

Dr. Cynthia Lau is an excellent doctor!

Reviewed on November 9, 2017 6:00 PM

Great visit I learned some valuable tips from you and I'm looking forward to more appointments.

Reviewed on October 30, 2017 7:00 PM

Dr. Lau is an excellent physician. & she exemplifies all of Advocate's BOE's.

Reviewed on October 16, 2017 7:00 PM

Good experience but the wait time to see the doctor was later than expected.

Reviewed on October 1, 2017 7:00 PM

Dr. Lau is a very good doctor as well as her staff.

Reviewed on September 17, 2017 7:00 PM

Dr. Lau is a very sweet and understanding person. I am glad that she is my GI doctor.

Reviewed on September 14, 2017 7:00 PM

Dr. Cynthia Lau, M.D. was very relatable & she explain my procedure that I was gonna have done, very well that I understood everything she explain to me. I like her very good doctor.

Reviewed on September 4, 2017 7:00 PM

She was very concern and helpful to me.

Reviewed on July 10, 2017 7:00 PM

She's excellent. Takes all questions seriously. If she doesn't know, suggests who would, or what tests might be needed.

Reviewed on June 17, 2017 7:00 PM

Dr. Cynthia Lau was friendly , listened to what I had to say and was informative . I felt very comfortable with Dr. Lau .

Reviewed on June 10, 2017 7:00 PM

She was very helpful & patience with me in answering my questions.

Reviewed on May 15, 2017 7:00 PM

The Dr was awesome the front desk staff was horrible the allowed be to sit there for an hour then they started calling people back who had got there after me, I had to go ask them what was going on, all I got was she will be calling you shortly. This was bad business the Dr thought I had cancelled, no apology from front desk but the Dr and nurse apologized on their behalf.

Reviewed on April 30, 2017 7:00 PM


Reviewed on March 7, 2017 6:00 PM

Dr. Lau was extremely thorough. Explained all possibilities and options and followed through on all of them. Very timely with how results and follow-up information.

Reviewed on March 2, 2017 6:00 PM

Very good.

Reviewed on February 23, 2017 6:00 PM

Dr. Lau is very good at explaining test results and the things we are going to do to get me disease in remission and under control.

Reviewed on February 13, 2017 6:00 PM

It was a great experience.

Reviewed on January 30, 2017 6:00 PM

Dr. Lau, made my visit warm & friendly.

Reviewed on January 9, 2017 6:00 PM

Very excellent.

Reviewed on January 5, 2017 6:00 PM

Dr. Lau is the best gastro dr. I have ever had she is very much concerned for welfare of her patience.

Reviewed on December 17, 2016 6:00 PM

It was an excellent experience.

Reviewed on November 16, 2016 6:00 PM


Reviewed on November 9, 2016 6:00 PM

The physician was extremely knowledgeable. She provided a thorough plan of care. I appreciated her follow up phone call, after my CT result. My only criticism was if she could talk a little slower.

Reviewed on October 30, 2016 7:00 PM

health eNews with Cynthia K. Lau, M.D.

Medical Areas of Expertise

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  • AAH Preferred – Team Member Plan
  • AAH Select – Team Member Plan
  • AARP MedicareComplete Plus HMO - POS
  • Aetna Better Health Premier Plan MMAI
  • Aetna Choice POS
  • Aetna Choice POS II
  • Aetna HMO
  • Aetna Managed Choice (MC) POS
  • Aetna NAP - PPO
  • Aetna Open Access POS
  • Aetna Open Choice POS
  • Aetna Open Choice PPO
  • Aetna Select Choice EPO
  • Aetna Select POS
  • Aetna Signature Administrators PPO
  • Aetna US Healthcare Medicare Advantage HMO
  • Beech Street Network PPO
  • Blue Advantage HMO
  • Blue Cross HMO Illinois
  • Blue Cross Medicare Advantage HMO
  • Blue Cross Medicare Advantage HMO - POS
  • Blue Cross Medicare Advantage PPO
  • Blue Cross PPO
  • Blue Cross PPO - Advocate Associate Medical Plan
  • Blue Precision Bronze HMO
  • Blue Precision Gold HMO
  • Blue Precision HMO
  • Blue Precision Platinum HMO
  • Blue Precision Silver HMO
  • BlueCare Direct
  • Cigna C - 5 POS
  • Cigna Health Partners POS
  • Cigna Health Partners PPO
  • Cigna Open Access Plus POS
  • Cigna Open Access Plus State of Illinois POS
  • CIGNA Open Access POS
  • Cigna POS
  • Cigna PPO
  • Cofinity PPO
  • Coventry HMO
  • Coventry One Select PPO
  • Coventry PPO
  • Coventry Workers Comp PPO
  • First Health Network EPO
  • First Health Network PPO
  • Great West Healthcare - Cigna HMO
  • Great West Healthcare - Cigna Open Access Plus HMO
  • Great West Healthcare - Cigna PPO
  • Harken Health Choice Plus
  • Harken Health Compass Plus
  • Health Alliance HMO
  • Health Alliance PPO
  • Healthlink PPO
  • HealthSpring Medicaid ICP
  • HealthSpring Medicare HMO
  • HealthSpring MMAI
  • HFN Platinum EPO
  • HFN Total Care PPO
  • Humana Advocate Health Care PPO
  • Humana Choice POS
  • Humana DuPage Medical Group HMO
  • Humana DuPage Medical Group HMO - HMO Select
  • Humana EPO - Advocate Associate Medical Plan
  • Humana Gold Choice PFFS
  • Humana Gold Choice PPO
  • Humana Gold Plus HMO
  • Humana Gold Plus Integrated-Medicare-Medicaid Plan
  • Humana HMO - Advocate Associate Medical Plan
  • Humana HMO Select
  • Humana Illinois Platinum HMO
  • Humana Integrated Care Program of Illinois
  • Humana Medicaid Managed Care Plan
  • Humana National EPO
  • Humana National HMO
  • Humana National POS - Open Access
  • Humana National PPO
  • Humana POS
  • Humana PPO
  • Humana PPO - Advocate Associate Medical Plan
  • LLH Adventist Silver PPO 3000
  • LLH Family Health Network Silver PPO 3100
  • LLH Swedish Covenant Silver PPO
  • Meridian
  • Meritain Health PPO
  • MultiPlan PPO
  • NALC (Natl Assn of Letter Carriers) Health Benefit
  • PHCS Savility PPO
  • Preferred Network Access PPO
  • Three Rivers Provider Network PPO
  • Tricare POS
  • Tricare PPO
  • UFCW Local 1546 Health and Welfare Fund (UMC)
  • UHC / AARP MedicareComplete (Secure Horizons) HMO
  • UHC / AARP MedicareComplete Focus HMO
  • Union Medical Care PPO
  • United Healthcare Charter
  • United Healthcare Choice HMO
  • United Healthcare Choice Plus POS
  • United Healthcare Compass HMO
  • United Healthcare Group Medicare Advantage PPO
  • United Healthcare Medicare Solutions PPO
  • United Healthcare MedicareComplete Plan 1 HMO
  • United Healthcare Navigate HMO
  • United Healthcare Navigate POS
  • United Healthcare Nexus
  • United Healthcare Options PPO
  • United Healthcare Select EPO
  • United Healthcare Select HMO
  • United Healthcare Select Plus POS


Learn more about this provider and request an appointment online. Prior to requesting an appointment with any provider you select, confirm with your insurance carrier that this doctor is in your insurance network.

Information listed under the "clinical interests" columns was supplied by the physicians. It is provided to you for informational purposes only, and neither Advocate Health Care nor the Advocate facility has independently verified the information. If you wish to confirm the information contained herein, or if you have any other questions about a particular physician, please contact the physician’s office.

Unless otherwise stated, physicians are independent practitioners who are not employees or agents of Advocate Health Care or the Advocate facility where the care is being provided. Neither Advocate Health Care nor the Advocate facility shall be liable for the medical care provided or decisions made by these independent physicians.

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