Jacqueline  Brom

Jacqueline Brom, M.D.

77 Rand Road

Des Plaines, Illinois 60016

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Jacqueline Brom, M.D.

Family Medicine

77 Rand Road

Des Plaines, Illinois 60016


Open today 8:00 am

5:00 pm

Open today 8:00 am

5:00 pm

Open today 8:00 am

5:00 pm

Open today 8:00 am

5:00 pm

Open today 8:00 am

5:00 pm

Open today


Open today



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About Me



  • Residency: Advocate Lutheran General Hospital
  • Medical School: University of Illinois College of Medicine

Hospital Affiliations

  • Advocate Children's Hospital - Park Ridge
  • Advocate Lutheran General Hospital

Ratings and Comments

Jacqueline Brom, M.D.

4.8 out of 5

232 Patient Ratings

Listens carefully to you

4.9 out of 5

231 Patient Ratings

Gives easy to understand instructions

4.8 out of 5

213 Patient Ratings

Explains in a way you understand

4.9 out of 5

231 Patient Ratings

Spends enough time with you

4.9 out of 5

231 Patient Ratings

Knows your important medical history

4.5 out of 5

231 Patient Ratings

Shows respect for what you say

4.9 out of 5

232 Patient Ratings


Dr. Brom listens very carefully to what I say making certain she is understanding exactly what I mean.

Reviewed on March 17, 2019 7:00 PM

I went for the first time this provider as I hurt my knee, also my previous PCP left the office, so I chose her as my PCP too. She was excellent. More than expectation.

Reviewed on March 12, 2019 7:00 PM

It was truly a great visit because Dr. Brom realized after taking my temperature & looking at the area that was a problem she immediately said this is serious, you need to get to ER.

Reviewed on March 11, 2019 7:00 PM

I am very satisfied with Dr. Brom, and feel like I am in good hangs. She is professional, good listener.

Reviewed on March 3, 2019 6:00 PM

this provider is kind and truly cares for her patients and includes her patients in on all healthcare decisions.

Reviewed on March 1, 2019 6:00 PM

I love Dr. Brom good bedside manner got back to promptly with labs.

Reviewed on February 24, 2019 6:00 PM

This was my first time visiting with Dr. Brom and she was fantastic! I will definitely be continuing my care with her.

Reviewed on February 17, 2019 6:00 PM

Dr. Brom goes over and beyond for my health needs and concerns at every visit. Her bedside manner is spectacular. I couldn't ask for a better doctor.

Reviewed on February 12, 2019 6:00 PM

Great listener! Appreciate the referrals, too, for needed screenings and follow up care and the time spent to answer my questions.

Reviewed on February 9, 2019 6:00 PM

Dr. Brom was very professional, and got me started down the right path to address my BP changes (appearing to be hormone related).

Reviewed on February 6, 2019 6:00 PM

Dr. Brom was courteous and thorough with the extent of the visit. She listened and responded to my requirements and needs. there was no pressure for extra work of appointments and when I requested a Colorguard screening before a colonoscopy Dr. Brom was supportive.

Reviewed on February 4, 2019 6:00 PM

I get an email when lab results are in so there is no need for Dr. Brom to contact me unless further action needs to be taken. The new Aurora Portal is so much better than the old portal.

Reviewed on February 1, 2019 6:00 PM

I felt like dr. brom really spent time with me and answered my questions. she was very accommodating and easy to talk to. did not feel intimidated at all like i usually am with doctors. very pleasant and knowledgeable.

Reviewed on January 30, 2019 6:00 PM

Yes, I am a fairly new patient with Dr. Brom. She is wonderful, takes the time to listen and answer my questions, I'm glad I found her!

Reviewed on January 29, 2019 6:00 PM

Dr. Brom and her clinical staff are great the real issue thisnoffice has are the receptionists I find them to be very rude and unprofessional I have complained a few times to X the office manager and I always get the run around I honestly think a conversation or meeting needs to be held with the front office they are the only thing bringing down this location !!! if I could rate the front staff I would give them a zero

Reviewed on January 29, 2019 6:00 PM

Dr. Brom was a great listener. I felt that she took the time to really get to know me as her patient (this was my first visit with Dr. Brom); I did not feel rushed or that anything I discussed was overlooked. I am very happy with having her as my PCP.

Reviewed on January 29, 2019 6:00 PM

informative and courteous, clear and concise.

Reviewed on January 29, 2019 6:00 PM

I was very comfortable being with my provider She is very knowledgeable and keeps me at ease

Reviewed on January 29, 2019 6:00 PM

Had no consideration for uncontrollable circumstances with my children causing one rescheduled appointment and one missed appointment, for which I called ahead to say I was unable to make due to two children with the flu. after which, at physicians request, her nurse informed me that my primary care physician would no longer fill my prescriptions going forward. after repeated requests to speak with the physician, her nurse, who also has a child, could do nothing and apologized profusely. after multiple phone calls and leaving multiple messages, my requests for a return phone call from my physician went unanswered. I did receive a phone call from administration giving me an appointment with my physician. I am assuming this was an attempt at damage control. the entire event was completely unprofessional and a really crappy way for a physician to treat a patient. a patient is supposed to have trust and open lines of communication with any health care provider, especially their primary care physician. that trust, confidence and communication was obviously broken. needless to say I am in the process of finding a new primary care physician.

Reviewed on January 29, 2019 6:00 PM

It was my first visit with Dr. Brom since my other doctor left practice. She was very warm and friendly and listened to me. Will be very happy to continue with her.

Reviewed on January 28, 2019 6:00 PM

This was my first experience with Dr. Brom. I needed to find a new provider since my previous provider left the practice. Dr. Brom is very nice, very good at asking questions and making sure I understand something, very personable and overall I had a great experience with her for the first time meeting her.

Reviewed on January 28, 2019 6:00 PM

Dr Brom met me for the first time. I felt very comfortable and thought she listened to me and was thorough with the exam. I am very happy to have Dr Brom as my doctor.

Reviewed on January 28, 2019 6:00 PM

I have recommended Dr. Brom to others and will continue to do so. She is a very caring, thorough doctor. I appreciate the time she spent with me and her nurse. x was just as caring and nice.

Reviewed on January 27, 2019 6:00 PM

I look forward to my visits with Dr. Brom. She is a good listener and very knowledgeable.

Reviewed on January 25, 2019 6:00 PM

Dr. Brom is one of the best physicians that I have had the pleasure to work with. She is friendly, thorough, and extremely knowledgeable. I would recommend her to everyone.

Reviewed on January 24, 2019 6:00 PM

Dr. Braum is an wonderful doctor. My husband and I are overall very happy.

Reviewed on January 24, 2019 6:00 PM

Dr. Brom is a great PCP - I am looking forward to seeing her annually/as needed and would definitely recommend her especially to young adults. I am college aged and she understands me very well since she is young herself.

Reviewed on January 24, 2019 6:00 PM

It was my first visit with Dr Brom and I felt confident in the care I received. She was very caring and thorough. I look forward to having her as my primary care physician!

Reviewed on January 24, 2019 6:00 PM

Dr. Brom is so warm and caring. She is on time and yet doesn't rush through my visits. I just wish she was available more for immediate needs. Doctors have left the practice and she gets the new patients. This visit I had renewed my meds, for a referral for a mammogram and had steroid injections in both knees!

Reviewed on January 24, 2019 6:00 PM

went in for my yearly physical and Dr. Brom was very informative and took the time to explain everything to me.She called me the next day with the results of my labs and explained them to me as well.

Reviewed on January 18, 2019 6:00 PM

Really great experience with the doc. The nurse was OK. Would definitely recommend!

Reviewed on January 13, 2019 6:00 PM

I find my doctor to be very professional, knowledgeable and interested in my care.

Reviewed on January 7, 2019 6:00 PM

I will NEVER see this physician again or anyone from AMG. They are heartless, cold and prove that all that matters is $ and not patient care. I stopped in as I had an acute blood clot that needed management and was refused care and belittled. I am extremely disappointed and dissatisfied which has become the norm for AMG.

Reviewed on December 7, 2018 6:00 PM

My first time for visit. Doctor seemed nice.

Reviewed on November 26, 2018 6:00 PM

very happy with her, nice, friendly, took time to listen to me and actually finally resolve a problem I have been dealing with for years.

Reviewed on November 23, 2018 6:00 PM

I was pleased to find a doctor who made me feel comfortable, listened carefully to my concerns, and did not make me feel rushed.

Reviewed on November 19, 2018 6:00 PM

Dr. Brom is one of the best doctor's I have ever had. She is super kind, listens well, and has sympathy and passion for the issues I am going through. I would recommend her to everyone.

Reviewed on October 30, 2018 7:00 PM

very thorough annual preventive exam; follow up tests and annual screenings were on point; does a great job connecting the dots of my health and makung sound recommendations for next steps

Reviewed on October 28, 2018 7:00 PM

Dr.Brom was referred from my primary care of 14 years. I was pleasantly surprised on my first visit with dr. Brom.She did her homework on me extensively and made some recommendations on my health care going forward.I was very impressed that she went through my past medical records so thoroughly and was up to speed and where I needed to go and what I needed to do to stay healthy. Great doctor !

Reviewed on October 27, 2018 7:00 PM

First time meeting with this PCP since moving to the area. I immediately felt comfortable with the facility, the nurse, and Dr. Brom. Dr. Brom is the first physician that I felt truly LISTENED to me and understood my situation, as well as provided me with a referral to a psychiatrist within network to seek additional help to meet my needs. I am so excited to have found this practice and Dr. Brom! Thank you!

Reviewed on October 20, 2018 7:00 PM

I think Dr. Brom is an excellent provider. I'm glad I have chosen her.

Reviewed on October 14, 2018 7:00 PM

was very pleasant and relaxing

Reviewed on October 13, 2018 7:00 PM

great doctor. very attentive and caring

Reviewed on October 7, 2018 7:00 PM

Dr. Brom is always pleasant and personable. She reviews my chart before she comes in so she can ask about current conditions/updates. Because I am a registered nurse, I am particular when choosing a physician. She is always knowledgeable and thoughtful; never condescending or arrogant. Her staff is helpful and courteous.

Reviewed on September 30, 2018 7:00 PM

Dr. Brom is great. She takes time to listen and talk with you about any concerns. I would recommend her to anyone!

Reviewed on September 30, 2018 7:00 PM

Dr. Brom is a new physician for me as my previous one has moved to another practice. I liked Dr. X very much, and I am extremely pleased with Dr. Brom

Reviewed on September 30, 2018 7:00 PM

1st time appt. with Dr. Brom. She was very nice, very caring, very concerned. She answered all my questions and my concerns, very patient, she gave me all the time I needed, never rushed me. I'm so happy to have her as my new doctor! I hope she stays at the new facility because it is very convenient for me.

Reviewed on September 24, 2018 7:00 PM

it was great

Reviewed on September 16, 2018 7:00 PM

Very happy with Dr. Broom. She makes me feel very comfortable.

Reviewed on September 14, 2018 7:00 PM

After a fall, I felt Dr. Brom was really there for me! She ordered X-rays provided cyclobenzaprine. to relaxing my right body and changed me to Ibuprofen 600 for discomfort -

Reviewed on September 13, 2018 7:00 PM

Dr. Braum is an excellent doctor. Listens to my questions and answers them.

Reviewed on September 10, 2018 7:00 PM

my first time to see Dr. Brom, she was great.

Reviewed on September 3, 2018 7:00 PM

Routine follow up visit, professional and several candid comments

Reviewed on September 2, 2018 7:00 PM

Dr. Brom is very nice & helpful. Wish I could see her when needed instead of the medical assistant.

Reviewed on August 29, 2018 7:00 PM

Dr. Brom is kind, through, and took the time to listen fully to what I had to say. She explained her thought process on the diagnosis and explained next steps. I would recommend her to everyone! !!

Reviewed on August 19, 2018 7:00 PM

My provider took time with me, listened and took notes on my ailments. She was very thorough. Meeting with her for the first time was pleasant and I will continue to have her as my PCP.

Reviewed on July 29, 2018 7:00 PM

very thorough and answered all my questions.

Reviewed on July 29, 2018 7:00 PM

Whenever I visit with Dr. Brom I never feel like she rushes through my visit. I would highly recommend Dr. Brom.

Reviewed on July 23, 2018 7:00 PM

This was my first time with Dr. Brom. She was very helpful and caring, addressed my concerns appropriately and provided excellent care.

Reviewed on July 21, 2018 7:00 PM

She was very respectful and seemed to genuinely care about my health and the best options.

Reviewed on July 20, 2018 7:00 PM

Paid excellent attention and cared what i had to say.

Reviewed on July 15, 2018 7:00 PM

I really like Dr. Brom. I saw Dr. X for 25 years. (I miss him.) But Dr. Brom was VERY welcoming. Thank you.

Reviewed on June 27, 2018 7:00 PM

Dr. Brom has been my doctor only since Sept. 2017. She is very thorough, and LISTENS. She cares about her patients which gives me great confidence. When I told her how my back was hurting from arthritis, she examined my spine, took x-rays, and asked if I would be receptive to therapy. I started my therapy today.

Reviewed on June 26, 2018 7:00 PM

Dr. Boom is wonderful. She is truly a kind and understanding. I wish I met her years ago - she gives me hope for my medical issues. She responds quickly to my emails.

Reviewed on June 25, 2018 7:00 PM

I always have a great experience with Dr. Brom. she is very caring and attentive to my needs.

Reviewed on June 23, 2018 7:00 PM

Great experience. Everyone was very nice and helpful. Dr. Brom was caring and compassionate. My family will be switching over to Dr. Brom for our family doctor.

Reviewed on June 16, 2018 7:00 PM

Dr Brom is very caring and encouraging. I would highly recommend her.

Reviewed on June 15, 2018 7:00 PM


Reviewed on June 15, 2018 7:00 PM

She is helping me get over an Illness. I am making progress. I am starting vestibular rehab and am scheduled to see a Neurologist.

Reviewed on June 4, 2018 7:00 PM

My first visit with Dr. Brom. She was very interested in my health & asked questions. Very friendly. She seems very knowledgeable.

Reviewed on June 4, 2018 7:00 PM

the new facility on Rand rd & Central rd was very convenient (rather than going all the way to the hospital building) and the doctor, nurse and receptionist were so nice. I am suggesting to my husband to switch his doctor to Advocate.

Reviewed on May 28, 2018 7:00 PM

Very good service from Dr Brom. Thanks.

Reviewed on May 27, 2018 7:00 PM

very pleased and happy I chosed this provider

Reviewed on May 25, 2018 7:00 PM

I was impressed with the time Dr. Brom took with me, listening to my health concerns. I felt she was thorough and will use her as my primary care doctor.

Reviewed on May 21, 2018 7:00 PM

Dr. Brom was excellent, caring & very professional!

Reviewed on May 16, 2018 7:00 PM

pleasent and professional

Reviewed on May 12, 2018 7:00 PM

Excellent doctor - very thorough, good listener and kind.

Reviewed on April 24, 2018 7:00 PM

Dr. Brom was amazing. This was the first time that I had met her, yet I felt completely comfortable with her and left knowing that she would be my doctor for the foreseeable future. She listened to everything I had to say, was extremely knowledgable and just made me feel safe. Overall a wonderful visit, and I will gladly be back (when needed!).

Reviewed on April 23, 2018 7:00 PM

I liked talking to this doctor. She actually seemed interested in my healthcare. First visit, first impression.

Reviewed on April 22, 2018 7:00 PM

I thank Dr. Brom is an excellent doctor, and she is the perfect provider for myself and my family. She is a good listener and she doesn't have that typical doctor attitude.

Reviewed on April 19, 2018 7:00 PM

This was my first visit with Dr. Brom. I found her to be knowledgeable and empathic. I hope she stays...

Reviewed on April 16, 2018 7:00 PM

The staff is wonderful especially X.

Reviewed on April 10, 2018 7:00 PM

Dr. Brom is one of my favorite doctors and people in general. I went into her office so concern about what I had but she genuinely tried her best to reassure me that I was going to be okay. Unless most doctors at other places, you can tell she genuinely cares about her patients and is totally open in spending time with them. She never thought my questions were too much or too repetitive. She answered each question like it was the first question I've ever asked her. Most doctors don't even take time to answer my questions. But not only did she patiently sit down and let me ask ALL of my questions, she was emotionally invested in reassuring me that everything is okay. Even though she's not my normal family doctor, she's always trying to catch up with my personal life and tries to get to know me. She's not only a good doctor but is a very good person at the same time.

Reviewed on April 7, 2018 7:00 PM

Dr. Brom is amazing, it's the reception are that sucks. Every time I visit the office they ask me for my insurance and I'D. They could just ask if anything has changed with my insurance. I'm going to move away from Advocate and find something closer to my home. It's too much of a hassle to see an amazing doctor.

Reviewed on April 2, 2018 7:00 PM

Courteous, professional, was precise in explaining follow up procedures.

Reviewed on March 27, 2018 7:00 PM

Dr. Brom was referred to me by someone I work with. It was my first appointment. I was looking for a new doctor. She was excellent. I am so glad she is my new doctor.

Reviewed on March 26, 2018 7:00 PM

I liked her. This was the first time I had met her. My previous physician left the practice and recommended her. She genuinely wanted to know what I had to say. Did not feel I was taking her time and she needed to move on to the next patient. Wait time was surprisingly short considering I got to the office about 15 minutes early.

Reviewed on March 26, 2018 7:00 PM

Dr. Brom is a good listener and is empathetic and has great suggestions.

Reviewed on March 25, 2018 7:00 PM

first visit, very pleasant.

Reviewed on March 25, 2018 7:00 PM

For a first visit with Dr. Brom I was very comfortable.

Reviewed on March 23, 2018 7:00 PM

Dr. Brom is very nice seems to be concerned this is my second visit with her. XX calls with results soon. The receptions XX is very polite - makes one feel comfortable.

Reviewed on March 22, 2018 7:00 PM

Dr. Brom is very pleasant and easy to talk to. She explains in layman's terms, & then gives the medical name. I feel she is very thorough while examining me. I am very happy to have her as my doctor. She also listens! And is very caring.

Reviewed on March 20, 2018 7:00 PM

it was a chance to get acquainted with my new doctor & it went well. I did discuss recent health visit to another doctor she referred me to and about future decisions I'll make about related treatment options. she listens well and is pleasant to talk with.

Reviewed on March 18, 2018 7:00 PM

I had an excellent experience with Dr. Brom and her staff, in particular her nurse XX. They were both very thorough and professional, at the same courteous and pleasant.

Reviewed on March 12, 2018 7:00 PM

first visit with dr.brom. very caring individual. listened to concern and asked a lot of questions. very pleased with her. would highly recommend her to family nd friends

Reviewed on March 4, 2018 6:00 PM

1st time with this dr after my longterm dr gave up patient care. Very pleased with this encounter

Reviewed on March 4, 2018 6:00 PM

Dr. Brom took the time to Listen to my concerns and with understanding gave me some guidance and suggestions.

Reviewed on February 26, 2018 6:00 PM

health eNews with Jacqueline Brom, M.D.

Medical Areas of Expertise

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  • AARP MedicareComplete Plus HMO - POS
  • Aetna Better Health Premier Plan MMAI
  • Aetna Choice POS
  • Aetna Choice POS II
  • Aetna HMO
  • Aetna Managed Choice (MC) POS
  • Aetna NAP - PPO
  • Aetna Open Access POS
  • Aetna Open Choice POS
  • Aetna Open Choice PPO
  • Aetna Select Choice EPO
  • Aetna Select POS
  • Aetna Signature Administrators PPO
  • Aetna US Healthcare Medicare Advantage HMO
  • Beech Street Network PPO
  • Blue Advantage HMO
  • Blue Cross HMO Illinois
  • Blue Cross Medicare Advantage HMO
  • Blue Cross Medicare Advantage HMO - POS
  • Blue Cross Medicare Advantage PPO
  • Blue Cross PPO
  • Blue Cross PPO - Advocate Associate Medical Plan
  • Blue Precision Bronze HMO
  • Blue Precision Gold HMO
  • Blue Precision HMO
  • Blue Precision Platinum HMO
  • Blue Precision Silver HMO
  • BlueCare Direct
  • Cigna C - 5 POS
  • Cigna Health Partners POS
  • Cigna Health Partners PPO
  • Cigna Open Access Plus POS
  • Cigna Open Access Plus State of Illinois POS
  • CIGNA Open Access POS
  • Cigna POS
  • Cigna PPO
  • Cofinity PPO
  • Coventry HMO
  • Coventry One Select PPO
  • Coventry PPO
  • Coventry Workers Comp PPO
  • First Health Network EPO
  • First Health Network PPO
  • Great West Healthcare - Cigna HMO
  • Great West Healthcare - Cigna Open Access Plus HMO
  • Great West Healthcare - Cigna PPO
  • Harken Health Choice Plus
  • Harken Health Compass Plus
  • Health Alliance HMO
  • Health Alliance PPO
  • Healthlink PPO
  • HealthSpring Medicaid ICP
  • HealthSpring Medicare HMO
  • HealthSpring MMAI
  • HFN Platinum EPO
  • HFN Total Care PPO
  • Humana Advocate Health Care PPO
  • Humana Choice POS
  • Humana DuPage Medical Group HMO
  • Humana DuPage Medical Group HMO - HMO Select
  • Humana EPO - Advocate Associate Medical Plan
  • Humana Gold Choice PFFS
  • Humana Gold Choice PPO
  • Humana Gold Plus HMO
  • Humana Gold Plus Integrated-Medicare-Medicaid Plan
  • Humana HMO - Advocate Associate Medical Plan
  • Humana HMO Select
  • Humana Illinois Platinum HMO
  • Humana Integrated Care Program of Illinois
  • Humana Medicaid Managed Care Plan
  • Humana National EPO
  • Humana National HMO
  • Humana National POS - Open Access
  • Humana National PPO
  • Humana POS
  • Humana PPO
  • Humana PPO - Advocate Associate Medical Plan
  • LLH Adventist Silver PPO 3000
  • LLH Family Health Network Silver PPO 3100
  • LLH Swedish Covenant Silver PPO
  • Meridian
  • Meritain Health PPO
  • MultiPlan PPO
  • NALC (Natl Assn of Letter Carriers) Health Benefit
  • PHCS Savility PPO
  • Preferred Network Access PPO
  • Three Rivers Provider Network PPO
  • Tricare POS
  • Tricare PPO
  • UFCW Local 1546 Health and Welfare Fund (UMC)
  • UHC / AARP MedicareComplete (Secure Horizons) HMO
  • UHC / AARP MedicareComplete Focus HMO
  • Union Medical Care PPO
  • United Healthcare Charter
  • United Healthcare Choice HMO
  • United Healthcare Choice Plus POS
  • United Healthcare Compass HMO
  • United Healthcare Group Medicare Advantage PPO
  • United Healthcare Medicare Solutions PPO
  • United Healthcare MedicareComplete Plan 1 HMO
  • United Healthcare Navigate HMO
  • United Healthcare Navigate POS
  • United Healthcare Nexus
  • United Healthcare Options PPO
  • United Healthcare Select EPO
  • United Healthcare Select HMO
  • United Healthcare Select Plus POS


Learn more about this provider and request an appointment online. Prior to requesting an appointment with any provider you select, confirm with your insurance carrier that this doctor is in your insurance network.

Information listed under the "clinical interests" columns was supplied by the physicians. It is provided to you for informational purposes only, and neither Advocate Health Care nor the Advocate facility has independently verified the information. If you wish to confirm the information contained herein, or if you have any other questions about a particular physician, please contact the physician’s office.

Unless otherwise stated, physicians are independent practitioners who are not employees or agents of Advocate Health Care or the Advocate facility where the care is being provided. Neither Advocate Health Care nor the Advocate facility shall be liable for the medical care provided or decisions made by these independent physicians.

Website link: https://doctors.advocatehealth.com/a-jacqueline-brom-des-plaines-family-medicine