To calculate our physician ratings, Advocate Medical Group uses the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group Practice survey, which was developed by the Agency for Healthcare Research and Quality for use in hospitals and medical practices across the country. These CG-CAHPS surveys ask patients to evaluate how well their provider communicated, listened and showed courtesy and respect toward them. Results are used to evaluate patients’ overall perception of care and to identify areas for improvement.
The star ratings are calculated based on responses to the below questions from the CG-CAHPS survey:
Did this provider explain things in a way that was easy to understand?
Did this provider listen carefully to you?
Did this provider give you easy to understand instructions about taking care of these health problems or concerns?
Did this provider seem to know the important information about your medical history?
Did this provider show respect for what you had to say?
Did this provider spend enough time with you?
Spends enough time with you
4.7 out of 5 107 Patient ratings
Knows your important medical history
4.7 out of 5 106 Patient ratings
Shows respect for what you say
4.9 out of 5 106 Patient ratings
Listens carefully to you
4.8 out of 5 106 Patient ratings
Gives easy to understand instructions
4.7 out of 5 89 Patient ratings
Explains in a way you understand
4.8 out of 5 105 Patient ratings
Dr. Shanes has always explained things in a way that I would understand. He's an excellent doctor. I been going to him for years.
He's my heart specialist, very good!
I have been with Dr Shane's for over 15 years plus and he and his staff has always been the best I could hope for.
Dr. Shanes is always diligent in finding any issues I might have and finding a solution right away. he is very good.
Dr. Shanes took good care of me & made me feel I was in good hands & a knowledgeable heart specialist.
I am very confident that I am getting the best care possible with Dr. Shanes. I feel that he is one of the best in his field.
This visit with Dr. Shanes was a regular 6 month check up on March 30 2012 I had quadruple open heart by pass surgery. Dr. Shanes has been my provider since day one.
Good doc, like his personality, he shows an interest in my health.
He saved my life with three stents.
I felt Dr. Shanes did not share my concerns about my low blood pressure I am on dialysis on my blood pressure is checked 3x a week at before and after dialysis.
Always stimulating, pleasant, & humorous.
It was my annual check-up with my cardiologist. As I'd had no issues, there wasn't any need for further testing. I see him in another year.
I always have a pleasant & informative visit with Dr. Shanes and his entire staff. They always make me feel at ease and answer all my questions.
I had to see Dr. Shanes to be cleared for knee surgery which was happening in 2 days. He insisted I have a stress test and heart echo because there could be blockage. Even tho there was no sign or issue I was having and sll the previous tests I have showed no issue.
It was an excellent visit.
Dr. Shanes is always compassionate & listens. He is highly intelligent & professional. He is kind. He always talks with me about any new medical research. I have read & if it applies now or in future to me. I have family history of sudden cardiac arrest & Dr. Shanes always helps me stay informed and my treatment is keeping me safe.
Very helpful, good listener I feel very fortunate to be his patient.
He is a very good dr. I would always go back and see Dr. Shanes.
It went very good. I am a new patient as I just moved to this area. An also seeing Dr. Gabriel.
Dr Shanes apologized for an emergency which made him an hour late, but his great sense of humor disarmed the irritation & the result of his consultation gave hope & diminished anxiety.
Provider was very explanatory during the visit about diagnosis, meds and procedures that were planned. He was very open that he answer any questions I may have.
I was quite satisfied annual f/u & very professional - no need to dispute his decision making -on blood test & EKG during visit.
Routine check up, discussed results of blood test. Provider has been my cardiologist since 1998, when he performed a angioplasty.
Very happy with Doctor Shaner.
dr shanes is a wonderful cardiologist
It went very well
Have been Dr. Shane's patient long time alays confident in his care.
My first visit with Dr. Shanes - but I new him many years - He treated my parents -
I met Dr. Shanes at Elmhurst Hospital during an overnight stay when I went to the emergency room for a chest difficulty. I was already contemplating a cardiologist change to get more up to date technology. Dr. Shanes impressed me a lot. His knowledge combined with his personal presentation was great!
Very very good!!
Dr. Shanes is THE best!
Exceptional - very good.
If there was not long history with Dr. Shanes would look for new doctor based on office staff problem with scheduling at end of appointment.
Great West Healthcare - Cigna Open Access Plus HMO
Great West Healthcare - Cigna PPO
Harken Health Choice Plus
Harken Health Compass Plus
HealthSpring Medicaid ICP
HealthSpring Medicare HMO
HFN Platinum EPO
HFN Total Care PPO
Humana Advocate Centered EPO
Humana Advocate Centered HMO
Humana Advocate Health Care PPO
Humana Choice POS
Humana DuPage Medical Group HMO
Humana DuPage Medical Group HMO - HMO Select
Humana Gold Choice PFFS
Humana Gold Choice PPO
Humana Gold Plus HMO
Humana Gold Plus Integrated-Medicare-Medicaid Plan
Humana HMO Select
Humana Illinois Platinum HMO
Humana Integrated Care Program of Illinois
Humana Medicaid Managed Care Plan
Humana National EPO
Humana National HMO
Humana National POS - Open Access
Humana National PPO
LLH Adventist Silver PPO 3000
LLH Family Health Network Silver PPO 3100
LLH Swedish Covenant Silver PPO
Meritain Health PPO
NALC (Natl Assn of Letter Carriers) Health Benefit
PHCS Savility PPO
Preferred Network Access PPO
Three Rivers Provider Network PPO
UFCW Local 1546 Health and Welfare Fund (UMC)
UHC / AARP MedicareComplete (Secure Horizons) HMO
UHC / AARP MedicareComplete Focus HMO
Union Medical Care PPO
United Healthcare Choice HMO
United Healthcare Choice Plus - Definity
United Healthcare Choice Plus POS
United Healthcare Compass HMO
United Healthcare Group Medicare Advantage PPO
United Healthcare Medicare Solutions PPO
United Healthcare MedicareComplete Plan 1 HMO
United Healthcare Navigate HMO
United Healthcare Navigate POS
United Healthcare Options PPO
United Healthcare Select EPO
United Healthcare Select HMO
United Healthcare Select Plus POS
Your Heart Deserves More
Visit the Heart Care section of health enews and learn how positive lifestyle changes can improve your heart health. You’ll find everything from personal care tips, diet, and exercise advice to health screenings and more for your heart.
IF THIS IS AN EMERGENCY, PLEASE CALL 911 IMMEDIATELY
Learn more about this provider and request an appointment online. Prior to requesting an appointment with any provider you select, confirm with your insurance carrier that this doctor is in your insurance network.
Information listed under the "clinical interests" and "special procedures" columns was supplied by the physicians. It is provided to you for informational purposes only, and neither Advocate Health Care nor the Advocate facility has independently verified the information. If you wish to confirm the information contained herein, or if you have any other questions about a particular physician, please contact the physician’s office.
Unless otherwise stated, physicians are independent practitioners who are not employees or agents of Advocate Health Care or the Advocate facility where the care is being provided. Neither Advocate Health Care nor the Advocate facility shall be liable for the medical care provided or decisions made by these independent physicians.